clarity pyschiatric emergency services
In the event of a medical emergency, call 911 and take your child to the closest emergency room. For psychiatric emergencies call our crisis services department at 210-582-6412. We offer round-the-clock assessment to determine if a child needs to be kept at a hospital for their safety.
Our specialists, therapists, and psychiatrists are trained in assisting parents and kids with issues related to mental health, substance abuse, family/relationship issues, and childhood behavioral problems.
A licensed mental health professional will recommend the appropriate services for your child’s age and developmental needs.
A detailed assessment of your child’s mental health is key to finding the best treatment.
Psychological assessments vary based on the complexity of the problem and the types of questions that you, your child, psychotherapist, and psychiatrist want answered.
first step™ program
You know your child needs help, but you aren’t sure exactly what they need or where to get it. That is where the First Step™ Program comes in!
First Step™ is a one-time appointment with a licensed psychologist or psychology trainee under supervision of a licensed psychologist. You and your child meet with a provider and share your concerns. The provider will then give you their professional opinion on what services should be your next step.
First Step™ may recommend services outside of Clarity Child Guidance Center’s expertise. First Steps™ is simply an opportunity to get a professional’s opinion on what services may benefit your child.
During psychotherapy, patients receive emotional support, learn to understand their feelings, and try out new solutions to conflict. Your child’s goals can be specific (changing a certain behavior) or general (less anxiety, better self-esteem, etc.).
Good communication – such as talking through conflicts and feelings to discover new solutions – is an important ingredient of psychotherapy.
Due to COVID-19, outpatient services are currently conducted via Telehealth. Your family can stay at home and still meet with a mental health provider.
Please use the Lifesize app to call in for your appointment. Telehealth through Lifesize is available on IOS and Android devices, through their respective app stores. It is also available on home computers that have a camera and microphone.
If you have any difficulty setting it up, please call 210-593-2205 for technical support.
For the best Telehealth experience:
- Prepare a quiet, private space for your session.
- Make sure you can get onto Lifesize ahead of your session in case there is a technical issue.
- Discuss the potential benefits and risks of Telehealth with your provider. Virtual services differ from in-person ones.
- Understand that confidentiality still applies for Telehealth services. Providers will document Telehealth sessions in patient’s medical record and follow our standard documentation policies and procedures. Both you and Clarity agree not to record and store the sessions.
- Contact Patient Financial Services at 210-593-2240 with any questions regarding your bill. Clarity bills for Telehealth services using the same agreement made with you for in-person services.
Due to the pandemic, some insurances are waiving copays for Telehealth services. If you are unsure of your copay amount, please contact your insurance company for clarification.
Your child will need to visit a psychiatrist if their therapist, counselor, or primary care physician recommends medication.
Psychiatrists are experts in various types of medications, how they work, possible side effects, and what is best for each patient.
Please share any concerns or observations with your child’s psychiatrist to help them determine if the dosage needs to be adjusted or the prescription changed.