We consistently support access to treatment and our policy is to return all calls within 24 hours, except on weekends and holidays. Your provider will generally suggest meeting if you call with a problem that is not critical. This will assist us to provide comprehensive treatment.
If your child has a behavioral or emotional crisis that is life threatening, you should call 9-1-1 or take your child to the emergency room. We recommend that you familiarize yourself with community crisis resources and keep their telephone numbers accessible. A list of some community crises resources are below:
|Police-Fire-EMS ||9-1-1 |
|University Hospital Emergency ||210-358-2524 |
|Mental Health Crisis Stabilization: |
|Child/Adolescent ||210-225-4475 |
|Adult ||210-225-5481 |
|Suicide Prevention and Crisis Intervention ||210-227-4357 |