When a child or a teenager is not able to function at home or in the classroom, or when symptoms of distress are so overwhelming that their safety is compromised, it is time to reach out for help.
Such situations can be extremely stressful and our staff is here to provide compassionate support and guidance to you 24 hours a day 7 days a week.
When should you reach out?
Any of the situations below that may have mental health cause are a valid reason to reach out to us and get a free, confidential assessment:
- The child/teen is acting aggressively with no self control
- The child/teen is thinking about suicide
- The child/teen is experiencing delusions and/or paranoia
- The child/teen is hearing voices or seeing things that are not there
- The child/teens is experiencing unbearable anxiety
- The child /teen is engaging in high-risky behaviors despite reasonable guidance
- The child seems severely depressed
What we offer
- Free, confidential assessment
- Available 24 hours a day, seven days a week
- Done by experts in child behavior to help you decide what the best course of treatment is. In some cases we will recommend a level of care (inpatient, day treatment or outpatient)
- Our programs are tailored to the needs of children age 3 to 17 and are fully accredited and state licensed
Call or walk-in?
- You can always call our 24/7 acute crisis line at 210-582-6412
- If you think it is safe, you can also simply bring the child to our center at 8535 Tom Slick, San Antonio TX 78229 and we will conduct an evaluation
- If you think that taking the child in the car could expose him or her to further risk
s of harm to self or others, dial 9-1-1 for emergency assistance and ask for a Crisis Intervention Trained (CIT) officer
How the assessment works
When you come to Clarity CGC, our first goal is to make you and your child feel safe, understood and supported. An assessment is a confidential interview with a licensed professional who will seek to know what is going on with your child. The interview is conducted with you and your child (and other family members if needed) and we will inform you of your options. It is not a full psychiatric evaluation, but determines if your child needs to stay in the hospital for his or her safety, or receive other types of services. If the child needs to receive inpatient care, they will be admitted the same day. Otherwise, we may schedule them to be treated at our day treatment clinic or our outpatient services. We will provide you with the following before you leave:
- Crisis assessment service discharge plan, which will inform you of our recommendations
- School or work excuse if needed