Alex Rapp was most recently with USAA and served as chief of staff to the Enterprise Chief Information Officer (ECIO). Prior to this role, Rapp was chief of staff to the Chief Administrative Officer (CAO) and to the 12th Chief Executive Officer (CEO). He was also an executive on the corporate communications team and led external and crisis communications and served as the communications officer for two senior executives.

Rapp joined USAA in January 2013 from Hill+Knowlton Strategies (H+K), formerly Public Strategies, Inc., and has more than 30 years of experience in communications, public affairs and marketing across several sectors including energy, telecom, consumer packaged goods and IT outsourcing.

Rapp earned a BS in business from Babson College and an MBA from Southern Methodist University. He is active in the community and is a graduate of Leadership San Antonio (LSA) for Class 40 and was on the LSA Steering Committee for Class 45. He enjoys soccer, fitness, travel, family activities and is married with two children.