Clarity has designed an easy method for health care professionals to determine when a patient or client is in crisis, and needs an immediate assessment by licensed mental health professionals.
Mental Health Crisis Checklist: A checklist for a professional to determine if a patient is in crisis and should be seen immediately.
Referral Process Chart: Key steps to accessing mental health care for children.
If you think a child is showing symptoms of an acute crisis, please ask the parent to call our 24/7 acute crisis line at 210-582-6412. They will talk to a licensed counselor and direct them to the appropriate services.
If the child is in immediate danger of hurting themselves or someone else, dial 9-1-1 for emergency assistance, and ask for a Crisis Intervention Trained (CIT) officer.